We take immense pride in the handcrafted nature and detailing of our garments. Each product at United Weave is a work of art made by skilled artisans. However, if you are not completely satisfied, were here to make it right.
Return Policy:
- Returns must be initiated within 7 days of delivery.
- Returned items should be in their original condition, unworn, unwashed, and with original tags and packaging.
- IMPORTANT: To be eligible for return, customers must provide an opening video of the product taken at the time of delivery clearly showing the unboxing and any issues.
Refund Process:
- Once we receive and inspect the return (along with your submitted video), your refund will be initiated within 5-7 business days to your original payment method.
- You will receive a confirmation email once the refund has been processed.
Non-Refundable:
- Customized pieces, made-to-order items, or hand-painted garments are not eligible for return/refund due to their unique nature.
Damaged Items:
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs and the unboxing video.
Reach out for assistance at: unitedweavebynidhityagi@gmail.com